CX Collective: The Team Behind the Transformation of Customer Experience
Los angeles, United States, 4th Mar 2023 – Customer experience is at the forefront of every successful business, and CX Collective is the team behind its transformation. Founded by Ty Givens, CX Collective is a rare group of experts who specialize in building and transforming the customer experience for companies at various stages.
From funded stealth startups to transforming businesses, CX Collective has been the driving force behind the global success of companies such as Shoedazzle, The Honey Pot Co, Thrive Causemetics, The Detox Market, and Ilia Beauty. Their unique approach to customer experience involves hands-on work while developing strategy, a combination that sets them apart from other consulting firms.
“Our goal has been to seek funded, stealth startups and transforming businesses who will find value in our services,” says Ty. “What makes us most successful is putting the right people in the right place with the right client.”
CX Collective has been consistently named one of the top B2B firms by Clutch, receiving the latest award in 2022 and making the list for the last three years. Despite the challenges of identifying the right clients and scaling the team, Ty and CX Collective have overcome these obstacles by being specific about their services and avoiding having team members work on tasks they’re not great at.
“Hitting rock bottom doesn’t make you a failure, but staying there does,” says Ty. “I’ve gone through different iterations of pricing, project structures, and even people. At the end of the day, what made us most successful is putting the right people in the right place with the right client.”
In the future, Ty and CX Collective hope to become the go-to for startups who will scale and a hub of learning for other CX leaders. Their dream is to be recognized as thought leaders in the industry and known for their hands-on approach to customer experience transformation.
To learn more about CX Collective and their services, visit their website at www.cxcollective.com or follow them on Facebook, Instagram, or LinkedIn.
Media Contact
Organization: CX Collective
Contact Person: Ty Givens
Email: ty@cxcollective.com
Website: https://cxcollective.com
City: Los angeles
Country: United States
Release Id: 0403232684