FieldCamp Launches AI Dispatch Software to Streamline Field Service Scheduling

Toronto, Canada, 28th Jan 2026 – FieldCamp, a provider of field service management software, has introduced its new AI Dispatch Software, designed to automate technician assignment, scheduling, and route planning for field service companies.

Optimized Field Workforce Software

FieldCamp stated that its software helps companies tackle operational challenges such as manual scheduling, inefficient route planning, and mismatched job assignments. The platform supports organizations of all sizes—from small teams of 3–5 technicians to larger operations with over 50 field personnel.

AI-Powered Scheduling Features

The AI Dispatch Software analyzes scheduling variables to assign technicians based on their skills, location, availability, and customer time windows. It offers features such as:

• Skill-Based Assignment: Assigns technicians to jobs matching their certifications, training, and expertise.
• Route Planning: Groups jobs in nearby locations to reduce travel time.
• Real-Time Adjustments: Updates schedules for emergencies or cancellations while preserving confirmed appointments.
• Workload Distribution: Balances assignments across all technicians.
• Multi-Day Planning: Schedules jobs across multiple days to distribute workload efficiently.
• Customer Time Window Compliance: Aligns scheduled arrival times with customer expectations.
• Priority Handling: Handles emergency or high-priority requests without disrupting other appointments.
• Resource Coordination: Assigns jobs requiring shared tools or equipment based on availability.
• Travel Time Consideration: Includes estimated drive times in scheduling.
• Same-Day Scheduling: Uses open schedule slots for additional requests without altering existing appointments.

Scalable Field Service Management

FieldCamp noted that the software is designed to scale with teams of various sizes. For smaller operations (3–15 technicians), it may help increase daily job capacity and reduce administrative scheduling effort. For mid-sized teams (15–50 technicians), the platform manages more complex requirements, including multi-technician jobs, service zones, and recurring maintenance schedules.

“Field service scheduling has traditionally depended on manual judgment and constant adjustments, which becomes increasingly difficult as teams grow,” said Jeel Patel, Founder of FieldCamp. “The AI Dispatch Software was built to align technician skills, availability, and location with scheduling constraints, while preserving confirmed customer appointments.”

About FieldCamp

FieldCamp, launched in 2024, provides software for scheduling, dispatch, job management, invoicing, and estimates. The platform incorporates automation for tasks such as job assignment, customer updates, conflict detection, and operational coordination. The company’s development approach was informed by feedback from over 250 demo calls with field service organizations.

• Website: https://fieldcamp.ai/
• Facebook: https://www.facebook.com/getfieldcamp/
• Instagram: https://www.instagram.com/fieldcamp.ai/

Company Details

Organization: FieldCamp

Contact Person: Jeel Patel

Website: https://fieldcamp.ai/

Email: editor@fieldcamp.ai

City: Toronto

Country: Canada

Release Id: 28012640666