CallMarker Expands Its UK Presence with the Launch of CallMarker 2.0 – A New Generation of AI for CX Teams
To watch the launch event:
https://event.webinarjam.com/register/10/wwq4rsn
Following a successful year and a half in the UK, CallMarker has officially launched CallMarker 2.0, a groundbreaking AI-driven solution designed to transform revenue growth. This new generation introduces cutting-edge features that optimize CX processes, making it an indispensable tool for modern businesses.
CallMarker is an autonomous and innovative platform that seamlessly integrates CRM, telephony, WhatsApp, and other communication channels with advanced automation tools to streamline CX workflows. Unlike other solutions, CallMarker goes beyond traditional data analysis—it delivers real-time AI-driven insights and solutions. With features such as a Personal AI Coach and Instant AI Insights, CX teams can dynamically respond to challenges, making real-time adjustments that drive measurable results.
Founded in Israel in 2018, CallMarker expanded into the UK 18 months ago and has since been supporting leading companies in both countries. With today’s launch, the company unveils the next evolution of its technology.
CallMarker 2.0: A New Era of Innovation
Drawing on insights from tens of millions of sales interactions over the past seven years, CallMarker 2.0 brings the latest AI advancements to the sales industry. Key innovations include:
Decode Revenue – Unlocking Hidden Opportunities
A proprietary tool that deconstructs CX processes to uncover hidden opportunities for conversion optimization and revenue growth. Rather than merely analyzing conversion rates and running A/B tests, Decode Revenue identifies what’s missing in existing processes—what questions customers are asking and what additional data could significantly enhance conversions. Refining ad content or redesigning landing pages based on these insights can lead to substantial increases in conversion rates.
Real-Time AI Insights – Actionable Intelligence Without Manual Monitoring
CallMarker’s intelligent system analyzes sales calls in real time, providing actionable insights for managers without the need for time-consuming call monitoring. Managers can ask targeted questions such as: “Did the representative ask about additional decision-makers?” or “What were the client’s main objections?” CallMarker instantly responds with precise insights, allowing for immediate performance improvements. The system also extracts and updates key information automatically—for example, detecting a customer’s city of residence during a call and updating the CRM accordingly.
Personal AI Coach – Real-Time Support for CX Teams
This AI assistant helps CX reps navigate objections and turn difficult conversations into sales and upsell opportunities. If a rep encounters an unexpected objection, the coach analyzes the situation and delivers a data-driven response to help overcome it. This on-the-spot guidance boosts confidence and increases close rates. In the near future, CallMarker will introduce a marketplace where top sales trainers can coach representatives in real time, 24/7.
Flows – Advanced Sales Automation
Flows is a sophisticated automation system that seamlessly connects multiple channels, including WhatsApp, email, and calendars, creating an optimal customer experience. For instance, Flows can verify whether new leads from a landing page have been scheduled for a call, and if not, trigger a WhatsApp bot to book a meeting. The system also sends personalized follow-ups, ensuring a smooth customer journey and maximizing conversion potential.
The Future of CX
As AI-driven solutions continue to redefine the CX industry, CallMarker 2.0 positions itself at the forefront of this transformation.
“We are entering an era where every business decision must be driven by data,” says Dori Shabat, Founder and CEO of CallMarker. “CallMarker doesn’t just solve existing challenges—it empowers businesses to uncover new opportunities that will help them lead their markets.”
Shabat adds: “From day one, our mission has been to help CX teams communicate with potential customers in a smarter, more efficient way. Our platform doesn’t just collect and analyze data—it provides actionable insights and tools that enable our users to achieve outstanding results. CallMarker 2.0 represents the next leap in CX technology, setting a new benchmark for the industry.”
With the launch of CallMarker 2.0, businesses now have access to the most advanced AI-driven sales technology available.
For more details and to arrange interviews with the company’s CEO: Dominguez PR- lilach@domingez.co.il
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Release Id: 21022524142