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Harmonix ai Powers a New Business Era with AI Integrated into Microsoft Dynamics 365

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On July 16, 2025

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Harmonix.ai releases its cloud offering on Microsoft to revolutionize business communications.

Harmonix.ai, which provides the AI solution to help businesses digitize and comprehend all customer interactions, is releasing its technology with the integration of Microsoft Azure. The partnership will enable Harmonix.ai to scale its technology on Azure, speeding up innovation and enhancing operational effectiveness for customers worldwide.

Empowering a 360° Customer Perspective Using AI

With Harmonix.ai, businesses can finally realize the promise of a genuine 360° customer view. The platform automatically records, structures, and analyzes business dialogue, through email, calls, WhatsApp, video calls, or SMS, and brings them alive as actionable insights in Microsoft Dynamics 365 and other customer management solutions.

Strategic Alliance for Scalable and Secure Innovation

As reported by Toni Pérez, CEO of Harmonix.ai, “This partnership provides our customers with the optimal customer interaction technology on the most robust cloud platform.”

AI-Powered Insights to Enhance Business Results

All interactions turn into valuable information that enables businesses to sell more, provide improved service, and make better decisions. Microsoft Azure has been selected by Harmonix.ai to increase processing and provide real-time insights, even in sophisticated environments with hundreds of thousands of daily interactions.

True Digitalization Without Long-Term Projects

“Clients who buy Harmonix.ai enjoy quick payback without waiting for long, costly projects. It’s the promise of AI, delivered,” said Harmonix.ai COO Toni Cáliz.

Seamless CRM Integration for Rapid Deployment

While other solutions demand system modifications or an integration period spanning months, Harmonix.ai installs directly on Microsoft Dynamics 365 or existing CRMs without user disruption and achieves tangible results within the initial month.

Increased Capabilities for Microsoft Dynamics 365 Users

The integration allows for businesses on Microsoft Dynamics 365 to use Harmonix.ai even more rapidly, adding to their existing investment without further development.

Core capabilities like automated conversation analysis, intelligent tracking, and opportunity and risk identification will be accessible directly within the user’s environment.

Measurable Business Value from Artificial Intelligence

Contrast with most AI hype with unsubstantiated returns. Harmonix.ai brings a turnkey solution with a benchmarked ROI of 800%.

Clients achieve dramatic productivity improvement (+60%), data quality improvement (+78%), and revenue increase (+22%).

Microsoft Endorsement for Business Transformation

Manuel Cortizo, ISV Lead, Microsoft Spain, put it this way: “Microsoft Azure enables businesses such as Harmonix.ai to provide innovative solutions that enable customers to gain true value from their communications. The combination of their solution with Microsoft Dynamics 365 is a shining example of how our partners create value and enable customers to transform operations and improve customer experience.”

About Harmonix.ai

Harmonix.ai is the leading AI platform for companies that want to stop losing information in their communications and start using it to sell more and make better decisions. With Harmonix, conversations are digitized, processes are automated, and teams become far more efficient.

Media Contact

Organization: Harmonix AI

Contact Person: Marc Gassó

Website: https://www.harmonix.ai/

Email: mgasso@harmonix.ai

Country: Spain

Release Id: 16072530874