Teleios Collaborative Network (TCN) recently announced that its Quintuple Aim Strategy is setting the benchmark for healthcare excellence in the serious illness space. This improvement in strategy comes at an urgent time as some hospices have struggled to improve the quality of patients’ lives as they approach their deaths. While more people are enrolling in hospice (about 1.7 million in 2020), they often do so only days before dying. Thus, they fail to benefit from the best of what hospice has to offer as hospice was originally designed to be a six month benefit.
Even though the hospice sector plays a pivotal role in allowing and enabling people to die with their goals of care and wishes met, many times this does not happen as it should. One organization is rewriting the playbook for nonprofit hospice and serious illness providers, Teleios Collaborative Network (TCN) is a quiet revolutionary in an industry desperately in need of fresh ideas.
“Not just another healthcare network,” says Chris Comeaux, TCN’s President and CEO, with the kind of conviction that makes one lean in to hear more. “A lifeline for nonprofit hospices trying to navigate some seriously choppy waters.”
And choppy they are. Nonprofit hospices today are facing a perfect storm of challenges: reimbursement rates that are ever changing, increased regulatory pressures and staffing crunches that are squeezing organizations from all sides.
It’s enough to make one wonder: how can these vital community organizations, often operating on thin margins, possibly keep their heads above water?
Enter TCN, with an approach that’s as innovative as it is pragmatic. At its core, TCN’s model is about leveraging the power of collaboration to help nonprofit hospices and serious illness providers not just survive, but thrive in an increasingly complex healthcare landscape.
“Think of it as a force multiplier,” Comeaux explains, his eyes lighting up as he dives into the details. “The collective wisdom, resources, and buying power of members are being used to level the playing field.”
But what does this look like in practice? Let’s break it down.
First, there’s the sharing of best practices. In the TCN model, members aren’t competitors; they’re collaborators. Got a brilliant idea for improving patient care? In the TCN network, that knowledge doesn’t stay siloed – it gets shared, refined, and implemented across the board.
“It’s like having a brain trust of the best minds in hospice care at one’s fingertips,” says Comeaux. “Why reinvent the wheel when one can learn from the best?”
Then there’s the economies of scale. In a world where big healthcare conglomerates often have the upper hand in negotiations, TCN is changing the game. By pooling resources and negotiating as a collective, TCN members can access better rates on everything from medical supplies to software that were once the exclusive domain of much larger organizations.
But perhaps the most innovative aspect of TCN’s model is its approach to back office support services TCN offers its members a suite of shared services – everything from credentialing to billing to marketing and finance. These services enable member organizations to focus on what they do best: providing compassionate, high-quality care to patients and families.
“Taking the administrative burden off members’ plates,” Comeaux explains. “It’s about letting hospices be hospices, not mini-conglomerates trying to juggle a dozen different operational balls.”
The results speak for themselves. TCN members are seeing increased patient census numbers that would make any healthcare CFO sit up and take notice. They’re getting audit support that turns what was once a nail-biting ordeal into a manageable process. And they’re supercharging their fundraising efforts, breathing new life into charitable missions that are the lifeblood of nonprofit hospices.
But TCN’s model isn’t just about operational efficiencies. At its heart is a laser focus on what’s known in healthcare circles as the “Quintuple Aim” – improving patient experience, enhancing population health, reducing costs, boosting provider well-being, and advancing health equity.
“It’s not just about doing things more efficiently,” Comeaux insists. “It’s about doing them better. It’s about creating a healthcare ecosystem that truly serves patients, families, and communities.”
This commitment to excellence hasn’t gone unnoticed. In just seven years, TCN has grown to 15 members across 10 states. And they’ve been named one of Modern Healthcare’s Best Places to Work four years running – no small feat in an industry known for burnout and high turnover.
“Not just building a network,” Comeaux says. “Building a community.”
It’s this community-focused approach that truly sets TCN apart. In an era where healthcare often feels increasingly corporate and impersonal, TCN is doubling down on the idea that local, community-owned providers are best positioned to deliver compassionate, personalized care.
“Members remain independent,” Comeaux emphasizes. “The goal is to empower them.”
This commitment to local autonomy is baked into TCN’s DNA. Member organizations maintain their own boards, their own leadership, and their own unique identities. What they gain is the support, resources, and collective wisdom of the network.
“It’s the best of both worlds,” Comeaux explains. “The strength and resources of a large organization, with the agility and community focus of a local provider.”
After all, in an industry where the bottom line often seems to trump all else, TCN is a refreshing reminder that there’s still room for innovation that puts care first. It’s a model that recognizes the unique value of nonprofit, community-based care while providing the tools and resources needed to sustain it in an increasingly challenging healthcare landscape.
“At the end of the day,” Comeaux says, his voice filled with quiet determination, “it’s about ensuring that compassionate, high-quality hospice and serious illness care remains accessible to all who need it. That’s what drives TCN. That’s what TCN is all about.”
About
Teleios Collaborative Network (TCN) is revolutionising hospice and serious illness care by empowering nonprofit providers through its Quintuple Aim Strategy. By fostering collaboration and sharing resources, TCN helps members deliver high-quality, compassionate care while maintaining local autonomy.
Media Contact
Organization: Teleios Collaborative Network
Contact Person: Tina
Website: https://www.teleioscn.org/
Email: info@teleioscn.org
Contact Number: +18285132676
City: Flat Rock
State: North Carolina
Country: United States
Release Id: 23092417306